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Social Commerce: From Content to Conversation
Content-to-Conversation (C2C) indicates the shift from a market that drew consumers to content (think websites and mobile apps), to a market where content must follow consumers if it is to be relevant (think messaging).

Social Commerce: Understanding the Gap
Socially linked customers are the strongest core to any brand community.

Social Commerce: Building a Brand Community
When you walk by two restaurants, one busy, the other empty, which one do you choose to sit down at for a meal? The busy one, right?
Doing Good While Doing Well
The technocratic world raises moral issues for which past ethics, geared to dealings amongst people within narrow geographical and temporal ranges, are no longer adequate in the digital age. No previous society has had such powerful tools for good and ill.

Cash, Mobiles and Africa
Cash is not what you read it to be, especially not in Africa. It’s not minimized or threatened, it’s not less popular or important, it’s not irrelevant or fading. Cash remains king with the consumer, and becomes emperor the further down the pyramid we move.